FAQ

Frequently asked questions

Answers for food businesses selling online: opening an online food shop with 4salefood, a digital menu, online orders, delivery zones and online payments, costs and commissions.

Opening your food shop

How long does it take to open an online food shop with 4salefood?
A standard menu can go live in a few days: pick a template, upload the dishes with photo and price, set your delivery zones and connect payments, then publish. For multiple locations, the timing depends on how large each menu is.
Do I get a complete shop with menu, cart and checkout?
Yes. You build the digital menu by category, the order cart and checkout with online payment, with no code required. You manage orders from a single panel, and you start from a ready-made template that you personalise.
How is 4salefood paid: a subscription or a fee on each order?
4salefood is paid through a monthly subscription, depending on the plan. The shop is yours, under your brand, and orders come straight to you. The full grid and what each plan includes are on the pricing page.
Can I start from a menu I already have?
Yes. You enter the categories, dishes, photos and prices yourself in the panel, starting from a ready-made template.
Can I set up delivery zones and in-store pickup?
Yes. You set the zones you deliver to, the delivery fee, the minimum order value and the time slots. The customer chooses delivery to an address or pickup from the location, and you see exactly where and when each order must be delivered.
Does the shop work well on mobile?
Yes. Every shop displays properly on phones, where most food orders are placed.

GEO & SEO / AI visibility

What does GEO mean?
GEO (Generative Engine Optimization) means optimizing content for AI engines such as Google AI Overviews, ChatGPT or Perplexity. Their recommendations depend on each engine’s rules and on local searches, so they cannot be guaranteed.
Can you guarantee that my business appears in Google or in AI assistants like ChatGPT or Perplexity?
No. No platform can guarantee that. You can publish your address, opening hours and delivery zones, and update the text of your pages at any time from the visual editor.
What are Core Web Vitals?
They are Google’s metrics for loading speed and visual stability of a page (LCP, CLS, INP). They are one of many criteria for search ranking, and 4salefood does not guarantee any particular score.
Do I need anything technical to show up in Google?
No, you don’t need to write code. You manage texts, photos and the menu from the visual editor and the panel. Visibility in Google depends on your content, your area and time, and rankings cannot be guaranteed.
Can I add question-and-answer pages?
Yes. You can write pages with questions and answers about delivery, zones, ingredients or opening hours, directly in the visual editor.

Payments, orders, domain & hosting

Do you include hosting and a domain in the subscription?
Hosting and the SSL certificate are included in all plans. The web domain is not part of a plan but an add-on: you can connect a domain you already own or order a new one, billed separately.
Which payment methods can I use for online orders?
You can enable card payment at checkout through the Stripe payment processor, and cash on delivery if you choose it. Funds land directly in your account.
Do you issue receipts and invoices for orders?
4salefood does not issue receipts, invoices or other tax documents for orders. You see orders in the panel, with products, quantities, total and the payment method chosen, and you issue tax documents separately, using the method you already use.
How much does a food shop with 4salefood cost?
Pricing depends on the plan and the number of locations. See the full grid on the pricing page; all plans include hosting, the digital menu, checkout with online payments and delivery zones, with a monthly subscription that depends on the plan.
Where is the shop hosted and who manages it?
4salefood hosts the shop, and you make changes from your panel with your own account. For account security, use a unique password and do not share your login.

Onboarding, support & subscriptions

How do I get started with 4salefood?
You create an account, pick a template and start adding dishes in the panel. If you have questions, write to us on /contact. More about the process on /about-us.
Can I manage the menu and orders myself, without technical skills?
Yes. The visual editor is click-to-edit: you change texts, photos, dishes and prices directly on the page, with no code. Orders and delivery zones are managed from the panel, and changes publish with a single click.
Do you offer support after launch?
Yes. You get support through the in-panel channel or on /contact. What each plan includes is on the pricing page.
Is there a partner programme for agencies?
Yes. Agencies and freelancers who build online food shops for clients can join the partner programme, with recurring commissions and terms. Details on /partners.
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